Terms for shops
Updated 21 October 2026
By signing up for a Jom Lagi shop account and opening a shop, you agree to these terms. Customers who scan and draw do not sign up. How their data is handled is in the Privacy notice. Operated by Lucco Technology (202503276634)
1. What we provide
A shop page, a counter QR code, prize draws and vouchers, friend vouchers, a customer list, a scorecard and a print kit. Features may be added or changed. We will tell you first about changes that affect you.
2. Your account
You sign in with one email address and keep the password safe. The shop name, address and contact details must be real. Do not open several accounts for the same shop to get more free customers. If we find them, we will merge or pause the extra accounts.
3. Free and paid
For the first shop on each account, the first 300 customers who visit are free, counted in total from the day the shop opens. Only numbers that visited count, and a second number on the same phone does not. After the allowance is used there are 14 more days as usual; then, if you have not paid, new draws and friend vouchers pause, vouchers customers hold are still honoured, new customers still get the welcome gift, and everything resumes when you pay. Paid, it is RM990 a year for unlimited customers. Each additional shop on the same account is RM490 a year, with no free allowance and a 14-day trial after publishing. For 6 shops or more we quote separately. Shops in Malaysia can also pay through the Returning customers & points module in Lucco Boss at the same prices, which switches on every shop of the company together. The price that applies is the one shown on the payment page when you pay.
4. Payment and renewal
Payment goes through toyyibPay (FPX online banking). We never charge you automatically. We remind you 14 days and 1 day before the paid period ends, and you decide whether to renew. If you do not renew, your shop stays open: vouchers customers hold are honoured, new customers still get the welcome gift, and new draws and friend vouchers pause until you pay.
5. Refunds
You can get a full refund within 7 days of paying. Tell us on WhatsApp and we will return the money to the account you paid from within 7 working days. After 7 days there is no refund, and no refund for unused months.
6. Invoices and receipts
toyyibPay emails a payment receipt to the address you enter when paying. If you need an invoice, WhatsApp us with the name and address to put on it.
7. Referring a shop
When another owner opens a shop from the link on your shop page or in your dashboard, their free allowance is 25 customers larger. Once 5 different customers have scanned at their shop, your free allowance grows by 50 customers (up to 200 extra); if you are already paying, your year is extended by 2 months (up to 12 months a year). Shops of the same owner and links from demo shops do not count. Rewards obtained with fake shops or fake scans will be cancelled.
8. You honour the prizes
The welcome gift, next-visit vouchers, friend vouchers and thank-you gifts are promises your shop makes to customers, and you set the prizes and their conditions. Write the conditions clearly (for example, spend RM20 or more), and give the prize when a customer meets them. On one wheel every customer wins and the prizes must be worth about the same (the most expensive at most 2 times the cheapest); Jom Lagi's templates follow this and the system checks it when you save. If a prize is out of stock, change or replace it in the dashboard first. Vouchers already issued must be honoured until they expire. Changing a prize only affects vouchers drawn afterwards. If a customer complains to us about not getting a prize, we will ask you first.
9. Customer list
The list of customers who left their number at your shop is yours. We store and process it for you. You may only contact customers who agreed to be contacted, only about your shop, and you may not sell or pass the list to anyone else. If a customer asks not to be contacted, mark them as "Do not contact" in the list. If a customer asks for their data to be deleted, both you and we must do it. You can download the list from the dashboard at any time. When you use the list, you must follow Malaysia's Personal Data Protection Act (PDPA). If we find a data breach we will tell you as soon as possible, and if you find that the list has leaked on your side, tell us at once.
10. Your content
You must have the right to use the shop name, logo, photos and description you upload. The Halal badge is shown only after we check your certificate, and you may not describe the shop as Halal without one. You agree that we may show your shop name, logo and shop page in the Jom Lagi directory and in our promotion. Tell us if you do not want this.
11. What is not allowed
Fake shops, inflating scan numbers, claiming prizes with other people's phone numbers, illegal or misleading content, spamming customers, and breaking or getting around the system's limits.
12. Pausing and closing
If you break these terms, or customers repeatedly complain that they did not get their prize, we will contact you first and pause the shop page if nothing changes. Fraud or illegal activity leads to immediate closure. If an account is closed for breaking the terms, payments are not refunded.
13. If you want to stop
You can stop at any time. WhatsApp us and we will delete your shop and customer list within 30 days. Download the list from the dashboard first if you want to keep a copy.
14. The service
We do our best to keep the site running, but we cannot promise it will never be interrupted or free of errors, and we do not promise any number of customers or sales. For losses caused by using or being unable to use Jom Lagi, our liability is limited to what you paid us in the past 12 months.
15. Shops outside Malaysia
If your shop is outside Malaysia, these points differ. Price: US$99 a year per outlet. The free allowance works the same way: the first 300 customers who visit the first outlet on your account are free. Payment: by card through Stripe, one payment for one year, and nothing is charged automatically when the year ends. Notices: we contact you by email. Dates and currency: voucher expiry and opening hours follow the time zone you set, and prize costs and reports use the currency you set. Prize draws: the default is Fixed gift, which does not depend on chance. Before you switch to the wheel, scratch card or gift boxes, check whether prize draws are allowed where you are and whether a permit is needed. Permits, filings and local taxes are your responsibility, and we do not bear fines or losses that result. Customer data: you must follow the personal data law of your country. We do not offer the service in the European Union, the European Economic Area, the United Kingdom or Switzerland. If your shop or most of your customers are there, please do not sign up. We will close such accounts when we find them.
16. Changes to these terms
We will tell you in the dashboard or by email at least 14 days before these terms change. If you keep using Jom Lagi after the change, you accept the new terms.
17. Governing law
These terms are governed by Malaysian law. If there is a dispute, talk to us on WhatsApp first.